Customer Loyalty: How To Earn It, How To Keep It Pdf Book ISBN-10 0787963887, ISBN-13 978-0787963

Customer Loyalty: How To Earn It, How To Keep It

By autor: Jill Griffin
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You've read about Customer Loyalty in the Los Angeles Times, Dallas Morning News, Miami Herald, Kansas City Star, Entrepreneur, Industry Week, Marketing News, Boardroom Reports, Marketing Management, Library Journal, The Selling Advantage, Ideas Magazine, Executive Briefings, Training, Hospitality Upgrade, Direct, Quality Digest, Marketing Tools, Houseware Executive, Journal of Pharmaceutical Mana...

Paperback: 272 pages
Publisher: Jossey-Bass; New and Revised edition (October 9, 2002)
Language: English
ISBN-10: 0787963887
ISBN-13: 978-0787963880
Product Dimensions: 7 x 0.9 x 9.2 inches
Amazon Rank: 917019
Format: PDF ePub fb2 TXT fb2 ebook

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Jill Griffin created an excellent book on customer loyalty. With loyalty being an important aspect in quality service to a customer, Griffin takes the reader on a journey on the meaning of loyalty and how it is earned and kept with an organization. ...

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count Merchandiser, TeleProfessional, NationsBank Business, Modern Jeweler, Furniture Today-- now read the new and revised edition of the ground-breaking book that created all the buzz.